This article is only for credit card customers whose subscriptions were purchased directly through our website. If you purchased your subscription through the iOS App Store, please visit https://support.apple.com/billing.
If you purchased your subscription through a purchase order, please contact us to reactivate your account.
If your subscription was cancelled, it might be due to one of the following reasons:
There was no valid credit card on file
The subscription was cancelled by your district administrator
The subscription was following a scheduled cancellation
As soon as you reactivate your subscription, your account will transition from a cancelled state to an active state and you will be invoiced immediately for a new billing cycle.
To learn how to reactivate your cancelled subscription, try the interactive tutorial or follow the steps below!
1. The first step is to open Social Learning Platform - Everyday Speech and log in. Type the email you would like to reactivate
2. Click NEXT
3. Type in your password
4. Click LOG IN
5. Click View Billing Portal
6. Click on your plan
7. Click Reactivate Subscription
8. Click Confirm
9. Click highlight to exit the Billing Portal
10. That's it. You're done.
Here's an interactive tutorial
First, log into the account of the subscription you wish to reactivate.
After logging in, you will be redirected to our Billing Portal to reactivate. Click on the button that says View Billing Portal to proceed.
Click on your subscription plan.
Click on the button that says Reactivate Subscription.
Once reactivated, the credit card on file will be charged the plan’s amount, and you will have access to our materials again.
If the materials shown do not reflect the changes, please click your Account settings at the top right to log out, and then log back into your account.
Hope you found this helpful! As always, you can reach out to us here if you have any further questions.
Welcome back to the Everyday Speechies family!
Did you want to reactivate a different subscription plan? You can easily upgrade or downgrade your subscription. For more information, please visit this article.