If your credit card has sufficient funds and hasn't expired, the most likely reason that your payment was unsuccessful was that it was blocked on your bank's end. In this situation, we have no control over their decision to block the card. We have 2 really quick solutions for this:
1. We can send you a secure link to enter a new payment method - you can enter a new card there and we can try to run the charge again. Please reach out to us to request this link.
2. You can call the number on the back of your credit card and ask them why they blocked the charge. You can verify that it was a legitimate purchase and ask them to unblock it so we can run it again.
Note: If you are using a school credit card or "p card", you may have to speak to an administrator about making us an approved vendor. Each district has its own policies. If we can help in any way during this process, please let us know by reaching out to our support team.