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Frequently Asked Questions
Frequently Asked Questions
Who is the Social-Emotional Learning Platform (SLP) for?
What type of teaching content is included in the Social Learning Platform?
How we define the Level of a learner
How are the materials broken into different age groups?
Are your materials appropriate for certain age groups?
Is Everyday Speech backed by evidence-based studies?
Are there materials that are appropriate for low-incidence students?
What are the ages of the actors who appear in Everyday Speech videos?
Is Everyday Speech right for my students?
Does the Social Learning Platform offer progress monitoring tools?
My school already has a Social-Emotional Learning curriculum, how does this fit in?
I have a child with significant emotional needs. I’m concerned this curriculum isn’t enough.
Do I need training? / Do you offer training?
What are the technology requirements to access the Social-Emotional Learning Platform?
Do we need to install any special software?
Can the materials be viewed offline?
Can I use Everyday Speech in Teletherapy?
Can I use the Social Learning Platform with Google Classroom or similar E-Learning tools?
Can we project this on a SMART board?
What's your contact information?
What does the free 30-day trial mean?
What’s your cancellation policy?
What's your refund policy?
Do you offer site licenses?
Do you offer discounts for multiple subscriptions?
Which payment methods do you accept?
Do you accept purchase orders?
Are there any shipping charges?
Are subscription prices inclusive of tax?
Can a subscription be shared with multiple users?
Do parents or students need their own account if they want to access materials at home?
Do you have an iPad/Android app?
Does your website use Adobe Flash?
Does this work on a Chromebook?
Safety and Security
I am concerned that parents/students will be able to access my account after sharing a link with them.
What data is collected by your website? What data is being tracked on the website?
I forgot my password. How do I reset my password?
I'm getting "Account Exists" or "There was an error with your account" when signing up.
Why are some materials 'locked'?
I just upgraded to a paid subscription but the other materials are still locked.
Why am I only seeing a blank screen?
Why am I getting an 'Invalid session token' error?
Why is the video playback choppy? The video player is always buffering.
There is no sound when playing videos.
I can't view any of the printable activities or worksheets.
The iPad app keeps crashing.
I'm getting this error message on my iPad, "Our servers are down, try again later."
I didn't receive an email to set up my account.