Everyday Speech

How to Use the Social Learning Platform 9

• What's New in the Social Learning Platform
• Your Transition Experience from the SLP 1.0 to 2.0
• Navigating your User Dashboard
• How to use the Full Curriculum
• How to Browse All Materials

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Payments and Billing 14

• How to Access the Billing Portal
• How to View Billing History
• How to Change your Subscription
• How to Pause your Subscription
• How to Resume Your Paused Subscription

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Troubleshooting and Technical Issues 10

• I didn't receive an email to set up my account.
• I forgot my password. How do I reset my password?
• Why are some materials 'locked'?
• I just upgraded to a paid subscription but the other materials are still locked.
• Why am I getting an 'Invalid session token' error?

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Clinical Information 15

• Who is the Social Learning Platform (SLP) for?
• What type of teaching content is included in the Social Learning Platform?
• How we define the Level of a learner
• How are the materials broken into different age groups?
• Are your materials appropriate for certain age groups?

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Product Info and Pricing 9

• What is your contact information?
• Can a subscription be shared with multiple users?
• Do you offer site licenses?
• Do you accept purchase orders?
• Do you offer discounts for multiple subscriptions?

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Privacy and Data Protection 2

• What data is collected by your website? What data is being tracked on the website?
• Do you store any student data or profiles on your website?

Software and Equipment 7

• What are the requirements to access the Social Learning Platform?
• Do we need to install any special software?
• Do you have an iPad/Android app?
• Can the materials be viewed offline?
• Does this work on a Chromebook?

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